Important customer information


Most of our products come directly from Germany!!

We ship our products mostly within 48 hours after receiving your payment

Please note that the shipping time for shipments outside the European Union can be 6-8 weeks in the worst case, most of the times it is much faster. Shipping time depends on your country's customs. Please be patient.

Shipping fees not only include the costs for the postal service but also packaging and handling fees.

If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.